Yatra.com
- No refund from the company Closed
Sumit Kumar filed this complaint against Yatra.com on Apr 08, 2019
Resolution Demanded:
Refund
Proof of Incident_ComplainNo_********: For refund: really disappointed (This is the mail I wrote to the Yatra and still they did not refund the amount)
I have booked the UPSRTC Scania AC Bus with PNR **BTBBQ* from Firozabad to Noida on **/Jan/**** for journey date **/Jan/****. The bus was delayed by *-* hrs in the night and there was no update either from Yatra or UPSRTC. I tried to cancel the ticket from Yatra App but got the application mail failure. I was getting late and due to that, I boarded in two other Non AC ordinary bus. I have raised the refund request to Yatra with Incident/Complain No #********. After one week, I got the false update that the bus was on time and other people boarded on time from the same location. There was no other passenger from the same boarding point except me. If there they can ask from them also about the same. So here, As discussed on the call, I am attaching the PDF with all the proof regarding the same.
*. I tried calling the UPSRTC(***********) and after a long time. They received the call and gave me the Varanasi bus station contact number (**********) from where the bus started. When I called this number, they told that the bus was late by * hrs and gave me the bus conductor number (**********). I called to the conductor and he told that the bus will come by * am night instead of **:** pm night as it is delayed by *-*hrs.
*. I am giving all the call records, other bus tickets and cancellation mail fail delivery proof. You can call them directly and so the enquiry from them directly. Attached the proof for the same.
Are you brand?
Are you Lawyer?
Yatra.com
Yatra.com
"I am very happy with Voxya Team. They helped me to resolve my complaint quickly. Thanks, Voxya. I will recommend Voxya to everyone."
Mayur Pande
Related Complaints
Yatra.com - Bus ticket refund amount Closed
I have booked a bus from Hyderabad to Bengaluru through Yatra.com on *th may **** and it has been cancelled by bus driver so I have raised a complaints against the refund but there is no response from their side so please help me...
May 09, 2024 by Pinky L
Yatra.com - Wrongly charging Cancellation Fees Closed
When i booked the room it was showing ***% refund if cancelled before **th April but now its charging *** rs cancellation charges. They said its mentioned in the booking voucher but Booking voucher was received after booking not before bookin...
Apr 11, 2024 by Harish Singla
Yatra.com - Money deducted but booking not recorded successful on yatra com Closed
I booked a domestic flight and made the payment, but after the money was deducted the booking was not confirmed. Well keep having the ticket not confirmed aside it was not even recorded ...
Feb 15, 2024 by Mohd Ali
Yatra.com - Not got my refund Closed
I have cancelled my ticket and asked for yatra ecash wallet. But when I got my ecash wallet and tried to book again it got deducted again and the other case is my another ticket got cancelled by airline and the airline is saying that they have ...
Feb 10, 2024 by Atulya Milind
Yatra.com - Flight refund not initiated Closed
My flight was cancelled by indigo airlines itself and after that they initiated my refund on the booking agency yatra.com . And when i claimed yatra for my refund they just notified me that no refund has been initiated by the airline. Very ter...
Feb 07, 2024 by Darshana Thakuria