Easemytrip
- No Refund against a failed flight booking on EaseMyTrip Closed
Suranjan Sinharoy filed this complaint against Easemytrip on Nov 20, 2023
Resolution Demanded:
Refund
Tried booking a flight, Pune-Kolkata, on Sept *, **** through UPI on EaseMyTrip (EMT). The booking failed ut the amount git debited from my HDFC Bank A/C. It's now ** calendar days that I am communicating unsuccessfully with EMT for my Refund. The excuses by EMT so far has been the following ---
*. First off, they denied receiving the amount. When I mailed them proof from their own Bankers (Axis Bank) that they have indeed recived the amount, they agreed.
*. Then EMT said that they can refund ONLY into a "Wallet" that I can use for future bookings. I refused, since I am not a frequent flyer (I am ** years old). EMT is still insisting on a "Wallet" refund.
*. Now EMT says they are unable to connect to my Cell phone (+** ***** *****) for resolution. When the wholw world is able to connect to my Cell phone, I am unable to understand EMT's problem of communication.
Are you brand?
Are you Lawyer?
Easemytrip
Oyo Hotel
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
Nithin Das
Related Complaints
Easemytrip - Money debited but no ticket generated Closed
I was booking AC* train tickets as per the normal process through EaseMyTrip app. After the payment, they redirect to IRCTC portal for entering the password. But on entering the details, the app froze and that’s it. No ticket , no pnr but...
May 15, 2024 by Aditya
Easemytrip - Baggage Not included in the ticket Closed
I have booked my Ticket for me and my family on ** Jan **** from Brussel to Mumbai and return for July/Aug from Easemytrip.com. My booking ID is EMT********* and the flight is operated by British Airways. While booking it showed a * Checkin bag...
Mar 15, 2024 by Atul Dawkhare
Easemytrip - REFUND NOT YET RECEIVED Closed
MY FLIGHT WAS CANCELLED BY INDIGO AIRLINE ON * JANURAY DUE TO WEATHER FORCAST FROM PANTNAGAR TO JAIPUR AND AIRLINES HAS CANCELLED MY TKT ON THE SAME DAY BUT EASEMYTRIP DIDNT GIVE ME MY REFUND EVEN AFTER SEVERAL CALLS AND EVERYTIME THEY ARE SAYI...
Jan 24, 2024 by VAIBHAV JAIN
Easemytrip - Not getting refund of my rejected flight booking from easemytrip Closed
We have tried to book a return flight trip from Bengaluru to Gorakhpur on Easemytrip portal. I used netbanking option to make the payment of Rs *****/- towards the flight booking. For some reason the the booking got failed but the amount was d...
Jan 07, 2024 by Manoj Kumar Giri
Easemytrip - Complaint Regarding Deceptive Practices and Refund Denial Closed
I hope this communication finds you well. I am writing to formally file a complaint against EaseMyTrip for deceptive practices and the denial of a refund on a flight booking made through their platform. Complaint Details: EMT_***************...
Dec 08, 2023 by Surabhi