Tatacliq.com
- No escalation process Closed
Jude filed this complaint against Tatacliq.com on Apr 01, 2021
Resolution Demanded:
Apology
Replaced
Called TataCLiQ about the installation of my product purchased from them and spoke to Deepika from customer care and I requested to speak to the supervisor and she says that the manager never takes the call. Asked her about if I have an escalation and she tells me I can give you an email address to complaint only if your delivery is out of policy. I find it very absurd not have an escalation voice process and also a criteria for getting a complaint email address.
Very disappointing from a reputed brand, just breaks the trust. TataCLiQ should review the call dated */*/**** answered by Deepika and fix their escalation process.
Are you brand?
Are you Lawyer?
Tatacliq.com
Xiaomi Mobiles
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish
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