Jantacart
- No communication or update after payment Closed
C Vaz filed this complaint against Jantacart on Apr 09, 2022
Resolution Demanded:
Refund
I had placed an order on **/*/**** on Jantacart for Ram Cooler model Gold ***. Paid Rs. *,*** as advance. After a few days, they messaged that the delivery address was not eligible for COD, and asked me to pay the remaining **,*** which I did on April *. But even today, my order status still shows as "Processing" with **,*** due for paying later. The last message I got from them was on the *th, saying that the item is ready to ship but some issues with the logistics. Since then they are not replying to any message and are not reachable by phone.
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Jantacart
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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