One Plus
- Newly purchased Phone creating Trouble, being repaired twice within 20 days Open
Aman Sharma' filed this complaint against One Plus on Aug 11, 2018
Resolution Demanded:
Replaced
I have purchased oneplus * on **th July ****. The phone started showing on *rd August. For the first time i got it repaired on *th August at Authorized service center at MGF Mega city Mall Gurgaon it worked fine for a day and then again showed the same problem on *th August. Submitted the same on *th August and they have said that they have changed the charging component of the phone. I have raised my concern and asked them why he phone should not be replaced when it is just ** days old and being repaired twice.
My querry is when this phone is already creating trouble with ** days why should i be using this phone after getting it repaired.As a customer i m feeling cheated that after sepnding ** thousand rupees i have to use a phone which has been to service center twice and it is not even a month old.
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One Plus
Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
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