Vodafone And Idea
- My number is deactivated not allowing to port misguiding and tourchering Open
Jayashree filed this complaint against Vodafone And Idea on Apr 30, 2021
Resolution Demanded:
Refund
Replaced
December **th, **** I visited bomanahalli Vodafone stores and paid the outstanding bill and asked for disconnection postpaid plan and took new Sim, after ** hours sim didn't get activated because my old Sim postpaid plan was still active, it was a mistake from Vodafone store server issue, many times I called customer care and asked for disconnection, I also said I will not pay any bill if u keep activating this plan because of mistake from your side.
I spoke with some head too, they asked me to visit the same store again and raise one more request no need to pay any bill but unfortunately, we shifted to another part of Bangalore so I said can't able to visit the same store later they asked me to visit a store nearby kengeri and finally after * months issue got resolved. They agreed not to pay any outstanding amount just take a new Sim everything will be waived off.
After * years again bugging me for the same issue and asking me to visit the same store again during corona time how can I travel.
They should know right without paying the outstanding amount for postpaid service how they will allow to switch.
After * years of asking to pay and frequently getting the call to pay, feed up explaining all multiple time.
Sent massage to pay *** rs and rest will waved off, after paying again sending to pay remaining.
Are you brand?
Are you Lawyer?
Vodafone And Idea
Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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