Ajio
- Money Laundering Open
Husnain Chechatwla filed this complaint against Ajio on Dec 19, 2022
Resolution Demanded:
Hi,
I work for Nykaa which is in B*C business, and I must say you customer care team and social media team are doing horrible CX.
I would like you to run through my case for at least betterment of your service.
I have placed * orders of gold **k each, I started taking followup from *rd day of order itself for expedite delivery since it was for my sister's wedding.
Disaster experience of mine, while you guys cancelled one of the order stating that it failed quality check, but product still continuing to sold on website, how?
Failed qc product cancellation means no units left at all, this was clearly done to hold my *lac approv funds in your bank account for days. Later cancelling when the same gold price hiked due to market conditions.
Is this how we manage the b*c business? Not even b*b does so.
It doesn't ends here, took ***+ followup on twitter, you can chck records.
Now one of the order which got shipped under AWB ***********, is not even shipped and showing rejected scan at warehouse. And I am promised delievery date of tomorrow.
This well describes the efficiency and ownership of Ajio team.
They have blocked my money and did the business with profit and cancelled the order when the gold price soared.
Are you brand?
Are you Lawyer?
Ajio
Make My Trip
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Nirav Shukla
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