Tatacliq.com
- Money Fraudulent Open
Sushmita Bhowmick filed this complaint against Tatacliq.com on Jul 26, 2020
Resolution Demanded:
Refund
Damages
I have placed my order on * May ****. I ordered a laptop but my transaction failed as per the website. The amount of Rs.***** /- got debited from my account immediately. I have reached their customer care service through Phone, Facebook Page Messenger, and also E-Mail ID that was provided on the website. After around * weeks later they reverted back on mail with ARN No. / transaction ID and claimed that they have refunded the money. I waited for seven days for the amount to get credited to my account and when it didn't happen I again contacted them through mail and Facebook messenger where the executives were quite responsive. They told me to raise a chargeback/dispute form from my bank to get the money back as they have nothing else to do. I did that on **th May ****. As per my bank, they have raised this issue but not getting any response from the beneficiary bank/Merchant's Bank (HDFC BANK). This is a clear case of fraud and in the name of a reputed company, they are stealing money from the public randomly. On complaint, they misled me for so long which shows their clear intention. I hope to get my money back and legal actions must be taken against this website and company.
Are you brand?
Are you Lawyer?
Tatacliq.com
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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