Ajio app
- Money deducted without placing order Closed
Akanksha filed this complaint against Ajio app on Nov 25, 2020
Resolution Demanded:
Refund
On *st oct **** I placed my order at **:** pm n money got deducted from my account without placing order so I did complaint on *nd oct which they assured me to resolved on * th n told me they did manual transaction n give me reference Id Which is razopay reference I’d which when track showed that transaction was successful from my side to AJIO n if product not delivered to me I wiuld ask for refund which I keep doing two times I provided them my bank statement . Now two months are about to complete they keep closed my complaint n started with new complaint Id n every time asked me that they did manual refund I should wait for week den again asked bank statement n when I asked refund receipt they provided me reference Id which has no relevance I asked my bank they told me to get refund transaction receipt. I m fed up of talking to them every two three days n the complaint is still not resolved .. after giving all proofs to them they din’t do anything n again asking my bank statement.. I don’t know what to do next .
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