Zomato India
- Missing Items Closed
Sana khan filed this complaint against Zomato India on Sep 11, 2021
Resolution Demanded:
Apology
I am here just to vent my frustration. Customer service from zomato is disappointing. Had to wait for an hour to get a resolution. Extremely disappointed. Heights of double standards. Frequent chat transfers. Told me that they are checking but i don’t know what they were checking. Their delivery executive was aware that the restaurant missed on one item and asked to raise. I contacted zomato. Then told me refund not possible and finally refunded the amount. Why I was told in first place that refund not possible when eventually it was. Sick!
Are you brand?
Are you Lawyer?
Zomato India
ZebPay
"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"
Rahul Parmar
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