Myntra
- Missing Items Open
Dr. Amrita K filed this complaint against Myntra on Nov 11, 2020
Resolution Demanded:
Apology
Refund
Replaced
Damages
I placed orders of different items vide order numbers *******-*******-*******, *******-*******-*******,*******-*******-*******.They randomly clubbed * items into a single dispatch and delivered to me with a Packet Tracking ID ML********** and Packing ID **********. I received and opened the package on October **, **** and only found * items and the other * items were missing. I immediately placed a complaint vide complaint no. IN********************, IN********************, IN********************.
I already have made a number of calls to their call center associates. Their response was very unsatisfactory and elusive. They do not have a satisfactory answer for my queries below :
*. They are not sharing their internal documents/evidence I placed orders of different items vide order numbers *******-*******-*******, *******-*******-*******,*******-*******-*******.
*. Even the size of the packet cannot fit * items I have ordered. I have provided a video for the same to them. But, they are unable to process the fact that * items cannot fit in a **cm***cm paper packet. It was supposed to contain * Allen-Solly Winter jackets, * Monte Carlo Winter Hoodie, * Nike T-Shirts and * BIBA Kurta Set which contained a skirt, a kurta and a duppata.
Inspite of my number of calls, I have not received any satisfactory answer to my claim, on the other hand they have asked me to forgo the claims. Recently, I have purchased products worth Rs. *****.
Are you brand?
Are you Lawyer?
Myntra
Pepperfry.com
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
Related Complaints
Myntra - Refund not given for return pickeup product Closed
I purchased ** bottles of Vaseline Original Pure Skin Jelly ** g Size: **-** ML from Myntra on **May **** worth Rs *** with Order ID # ******* ************** On receiving the delivery on **May ****, I found that the bottles are more than half ...
May 22, 2024 by Shalini K
Myntra - Refund not provided for damaged product Closed
I purchased ** bottles of Vaseline Original Pure Skin Jelly ** g Size: **-** ML from Myntra on **May **** worth Rs *** with Order ID # ******* ************** On receiving the delivery on **May ****, I found that the bottles are more than half ...
May 19, 2024 by Shalini K
Myntra - Return picked up by delivery agent but not reached to myntra office Closed
I requested return of ordered product, it was picked up by an delivery agent but in myntra app it still says pick up failed and not received any refund. Raised complaint with myntra customer care but they said product did not reached to their ...
May 04, 2024 by Reshma Pawar
Myntra - Package from Myntra status is delivered but actually not delivered Closed
I have ordered Ekart Update : Toteteca PU Sling Bag:Handbags and got tracking ID MYSP********** from Myntra, they said will be delivered before *pm today by Ekart delivery executive (call ***********, PIN ***). But it didn't got delivered so I...
Apr 24, 2024 by Yallanki Jyothsna Priya
Myntra - Myntra credit expird Closed
Myntra credit is expired this is my money I'm not aware the date of expiry ...
Apr 23, 2024 by Aashish kumar