Meesho
- Miss behaved with Lady Customer by Agency owner and Delivery Boy Open
Rakesh filed this complaint against Meesho on Sep 06, 2023
Resolution Demanded:
Apology
My sister have ordered few parcel from Meesho and the delivery process was not smoth as expected.
Here is what has happened.
The delivery boy has came for delivery but we as customer we have refused NOT to take the order due to some personal situation at home.
The delivery boy has misbehaved with a Lady customer and he was forcing her to take the order as it was ordered.
Looking at that conversation I have to intervene in between and I have supported not to accept the order from the delivery boy.
The delivery boy then called the agency owner about the situation, the Agency owner even went next level up and he again threatened me to fight and murder by showing his reputation at Khandwa region, I have full rights not to accept the order as per online delivery policy by Meesho and other company, as far as I know no one can force me the take the order if I dont want.... the agents behavior was very totally unacceptable has tried damaging my image and my family's image in front of the entire village by threating and insulting.
I as customer NOT going to tolerrate this kind of a behavior from anyone, Its my choice not accept order from Meesho or any other online provider if Meesho has any issues then they are free to block my Id, as that agency owner he is representing your brand and this damage the Meesho's Brand value.
I want a restrict action against the agency owner and cancel the agency and send me written apology letter
Here are the Order Number:
***********
***********
***********
***********
***********
***********
***********
you can find the agency based on the order numbers.
Contact number of delivery Manager: **********.
If I will not get a response from you, then I have to go to court with my evidences.
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Here is what I quote from your return policy
Don't Miss Out! Start Shopping Online on Meesho Now
Meesho offers multiple payment options including debit and credit cards, UPI, and COD to help you with a smooth checkout process. If you are unhappy with any of the products you order you can immediately return them and get a full refund with no questions asked. In case you have any queries or concerns, simply send us an email at query@meesho.com. Or you can contact us on social media through Facebook, Instagram, or Twitter. We're here to help you!
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Meesho
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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