Samsung India
- Misleading False Promotion promised discount not provided Open
Rayomand Anklesaria filed this complaint against Samsung India on Sep 06, 2020
Resolution Demanded:
Refund
Replaced
Damages
I received email and sms communication from Samsung India stating "exclusively for you" offering an additional gift voucher worth INR **** on pre-booking the Samsung Galaxy Note ** Ultra which is not showing on the Samsung Shop.
I am attaching the E-mail and SMS from Samsung that states the same and the pre-booking proof from the Samsung Smart Cafe in Andheri, Mumbai.
After calling the customer care for * days straight and providing the same proof, they only responded saying this is provided to you as part of the **K advantage offers (which is a different promotion available to all those who make a purchase)
Samsung would never call it additional *,*** vouchers instead of **,***! This is misleading and false advertising and they are trying to clearly cheat a consumer.
Are you brand?
Are you Lawyer?
Samsung India
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
Jyotiranjan Pradhan
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