Maxbhi Com Elcotek India Private Limited
- Maxbhi denying to cancel my order and refused refund Open
Abhishek Kumar filed this complaint against Maxbhi Com Elcotek India Private Limited on Aug 10, 2020
Resolution Demanded:
Refund
Damages
I ordered * products form maxbhi.com* "LCD with Touch Screen for Samsung Galaxy M** - Black (display glass combo folder)" * "Tempered Glass for Samsung Galaxy M** - Screen Protector Guard" on * August **** *:** pm I then found out I did not need them as I was getting a better deal elsewhere so I searched for cancellation but there nothing of sorts and I could not even contact them through phone email so the next day I called them asap at around **:** and requested them for cancellation the customer service representative told me that their cancellation department will contact me in ** to ** hrs but nothing. After this I received an email that my product is shipped so I again contracted them that I want cancellation and they said I can refuse the delivery and they will receive the product back then cancellation process can begin and so I decided to not accept the delivery. After rejecting the delivery they called me about the cancellation and said there is no policy of cancellation and you can only cancel the product before it is shipped now there no cancellation option on the website and contacted them the morning and according to the product was shipped by then then if one wants to cancel where is the opportunity to do so. I told them this is not right and you are exploiting my consumer rights and I will complain the just said ok and disconnected. Please help me getting my money back.
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Maxbhi Com Elcotek India Private Limited
MamaEarth
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
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