Hewlett Packard
- Laptop not repaired Open
Gaurav Raj filed this complaint against Hewlett Packard on Nov 20, 2017
Resolution Demanded:
Replaced
I purchased the HP laptop last year and it was faulty from the beginning only. I asked for exchanged but they repaired it and gave it to me. Last month, the sound system in my laptop stopped working on which I registered the complaint and they sent an engineer thrice who told me that the motherboard needs to be replaced and he will visit again with the new part but after few days they sent an email saying that my warranty had expired before filing the complaint only which can't be possible as they sent an engineer also, which they do if and only if laptop is under warranty.I registered the complaint on **th October and according to HP website my laptop warranty expired on **th November.
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Hewlett Packard
HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
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