Hp
- Laptop Adapter Not Available Closed
Akansh Surendran filed this complaint against Hp on Nov 16, 2023
Resolution Demanded:
Refund
Replaced
Laptop Adapter damaged, spare adapter not available anywhere. Customer support has been of no use, contacted via all possible means - mail, WhatsApp, call still no resolution.
I have been in contact with HP support for the past month, seeking a resolution, but unfortunately, no satisfactory solution has been provided.
Details of the Issue:
- Laptop Model: Victus **
- Adapter Issue: Complete failure, laptop has been without power for the past month
- Case ID: **********, **********, **********
Chronology of Events:
*. **-Oct-**: Initially reported the issue to HP support.
*. Been following up regularly regarding the status of the complaint, no resolution provided.
*. Received no resolution or update on the issue.
*. Checked with offline stores in Delhi, Pune, and online sales team, but the required adapter stock is unavailable.
Financial Loss:
I would like to bring to your attention that I have incurred a financial loss of ₹***** due to the non-functionality of the laptop, rendering it useless for the past month.
Requested Action:
I request immediate attention to this matter and a prompt resolution to the adapter issue by either providing the adapter or exchange laptop and adapter as one package. Additionally, I would appreciate compensation for the financial loss and inconvenience caused.
Are you brand?
Are you Lawyer?
Hp
Nobroker
"My plan was reinstated with extended time limit from No Broker. Thanks to Voxya team for their kind support."
Vikram B
Related Complaints
Hp - HP laptop malfunctioning Closed
HP laptop suddenly goes in auto-delete mode (After just clicking on a file, it dissappears...and later found in recycle bin). Two HP technicians tried online repair through remote control. But it has FAILED Case Number ********** - Created C...
Sep 22, 2024 by Dr M DSA
Hp - No service Closed
I bought ho laptop in October **** and from august **** I’m facing issue with it as it is not working because of some hardware problem I have reached out to their service centre even the customer support there is no help and they are not reso...
Sep 14, 2024 by tanya verma
Hp - REFUND Closed
Sir mene apse ek pinter buy kiyabhe uski muje retuns karke refund lena he so actions this complaint...
Aug 10, 2023 by Patel rajeshbhai balubhai
Hp - Money is not refunded even after 1 and half month Closed
My HP laptop was not working. So I connect with the HP service center. They told me that my laptop battery is not functioning. They said if I replace it the laptop will start working again. I paid the quotation amount of Rs. ****/-. The technic...
Aug 01, 2023 by Vinay Tiwari
Hp - Hp printer smart tank 580 wireless all in one printer Closed
My hp printer unit not working Hp service center hive doa letter Please change my unit ...
Jul 21, 2023 by Amit Verma