Jet Airways
- Jet airways charged full ticket price for an infant Closed
Shashank Shukla filed this complaint against Jet Airways on Aug 06, 2018
Resolution Demanded:
Refund
I had booked rountrip journey from Pune-Dehradun and Dehradun-Pune... Onward journey was **th May and return was **st June.
Ticket was booked by JP miles. Travelers were one adult and one infant. Since JP miles cant be used to book tickets for infant, we were told by Jet Airways executive that sum of approx *k to be paid at counter for roundtrip to get infant ticket (pls note infant will be charged but wont be allocated a seat).
To my horror, infant was charged close to *K for the trip (he was charged close to *.* k on both legs of journey)!!!!!
When Jet airways was contacted, they gave no explanation and kept on beating around the bush (though they agreed that infant was charged close to *K for the trip)
If the infant is not given a seat, what is the rationale of chargin *K >???.. just because other ticket is purchased by JP mile, does it mean Jet airways has this way of looting customer??
Tried to sort this issue with Jet Airways customer care, but all they came out with was sophisticated English "sorry but we cant do anything".
This is a ridiculous way of cheating and needs to be taken care of.
I am attaching the email evidence that they charged *K for an infant (less than * years old)
Are you brand?
Are you Lawyer?
Jet Airways
Yatra
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
Related Complaints
Jet Airways - Ticket refund Closed
I am Rajendra Pathak from Ahmedabad. I had booked two tickets for Ahmedabad - London - Toronto on **th January on Flight No. *W **** - *W *** and an amount of Rs. *,**,***/- was paid to the authorized agent M/s. Ambition Travels, C. G. Road Ah...
Aug 19, 2021 by Nirmit Dixit
Jet Airways - Refund not received Closed
I booked a flight on **st March, **** from Jaipur to Mumbai for **rd April, **** via Paytm. The flight was cancelled and since then I have been following up with Paytm as they are the travel agent here in this case and they keep on saying that...
Apr 06, 2021 by Divyendu Shekhar
Jet Airways - Jetairway refund Closed
MakeMyTrip Booking ID NF**************. Jet airways flight cancel in **** and Refund not yet initiated and no communications we receive it from the airline or make my trip...
Jan 18, 2021 by ketan sonawane
Jet Airways - Refund not received Closed
i booked a jet airways flight from Delhi to London on ** december **** through GLOBAL ROUTES travel agency Booking ID was ATO**SYK*UF Still not received any refund. the travel agent says that he has not received the amount from jet....
Sep 15, 2020 by Sadhvi Mehrotra
Jet Airways - JET AIRWAYS Makemytrip India Closed
I had booked * Jet airways ticket on March ** **** with Makemytrip India. I have raised several complaints but every time they just cancel the call. I have reached out to Jet Airways as well but they ask me to reach out to the vendor instead. M...
Jul 30, 2020 by AYUSH DEVAN