- Item Missing Gown Delivered TshirtDear Sir Madam The JioMart Management My self ordered PEACH Dungar ^Open

Abuthahir filed this complaint against Jiomart com on Nov 05, 2024

Resolution Demanded:
Replaced

Dear Sir/ Madam,

The Voxya Management,

My self ordered PEACH Dungarees Gown along with Tshirt each pair dress *,* years girls, order no. *****************A , but the packing team sent and cheat me white tshirt only, now I am facing very difficulties unable to proof which i eceived Tshirt only and raise the return request, no response i send email, please kindly send Dungarees Gown which I ordered same size Dungarees Gown soon as possible or accept the return request then refund my money.

PLEASE NOTE!
NOW EVEN COURIER MAN REJECTED RETURN PICK UP * TIMES, BECAUSE HE TELL THE SAME REASON DUNGAREES GOWN WAS MISSING WHILE CHECKING DUNGAREES NOT AVAILABLE, HE SAID CAN'T TAKE RETURN, BUT ACTUALLY MY COMPLAINT WAS SAME, EVEN I SHOW MY COMPLAINT IN MOBILE, WAS SAME ISSUE REFLECT JIO MART APP AND MAIL ALSO, HE SIMPLY IGNORED TO SEE WHATS THE ISSUE DETAILS OF COMPLAINT AND REASON FOR RETURN REQUEST. Please find Screen shots and item image in this mail.

FINALLY, I REQUEST SAME SIZE *,* years PEACH DUNGAREES GOWN ONLY, MY INTENTION IS NOT ONLY A RETURN AND REFUND Rs: ***. YOUR SYSTEM CANNOT SOLVE THIS ISSUE THAT'S WHY I REQUEST RETURN AND REFUND OPTIONS OTHERWISE FIND OUT, WHO'S THE CULPRIT TAKEN FROM THE PACK,! THEN SEND MY PRODUCT, THEY SIMPLY SPOIL AND HIDE UNDER JIOMART NAME. I HOPE TRY TO UNDERSTAND, MY THOUGHTS NEVER CHEAT AND GET EXTRA GOWN OR NEVER GET BACK YOUR MONEY.
PLEASE TRY TO FIND OUT SILLY CULPRITS IN YOUR JIO MART STAFF TEAM, THEY MAKE ME FOOL CUSTOMERS LIKE THIS , AND WASTE OF TIME AND VERY DISSAPOINTED IN FIRST TIME.
REALLLY BIG SHAME FOR THESE KIND OF HUMAN ERROR MISTAKES, AFFECTING THE CUSTOMER IMAGE,

IF I CONTACT CUSTOMER CARE THEY SAID FAKE PROMISE COURIER WILL COME TO RETURN THE PRODUCT, BUT COURIER MAN REJECTED THE SAME AND ASK ME WHERE IS GOWN? INSTEAD OF CHECKING RETURN DETAILS.
PLEASE HELP AND SOLVE THIS ISSUE

THANKS REGARDS,

ABUTHAHIR.
**********.

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