Tata Motors
- Issue caused while towing Open
Keshava M Telkar filed this complaint against Tata Motors on Nov 03, 2022
Resolution Demanded:
Replaced
Damages
Hi,
Please find the attached images caused while towing the car. I'm completely frustrated because of tata motors services.
Complaint number: *-************
Background: On **th night my car got break down in the highway(Issue was with gear box, ger was not engaging), I called emergency number and informed them about the issue happened and emergency team informed that car will be towed to nearest showroom for assistance. Then towing vehicle came next day morning on **th sunday, while loading car to towing vehicle the towing person damaged the car number badly and he accepted that the issue was done by him.
Then the car was taken to KHT motors(service person name in KHT motors are Sankar ), bengaluru. The car technical issue (gear box issue )was resolved by KHT motors on **st but the damaged caused by towing person is not resolved. When I asked when it will resolved they informed that they need to get approval and fund from third party vendor then only the bumper will be changed.
The car has been purchased one month back meaning **september ****.
Pesent: I connected with toll free number to get the status of the issue then I got this email address to send the complaint. The person informed that it will take ** to ** days to resolve this issue. It is still frustrating that the investigation was not started after one day of the damage. I m not sure how the process works in tata motors.
Note: If issue is not resolved within *days i will raise a complaint in court.
Thanks,
Are you brand?
Are you Lawyer?
Tata Motors
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
Related Complaints
Tata Motors - Faulty Car TATA SAFARI 2024 Delivered Closed
The car was purchased on **nd May and have been facing regular issues since then. Also there are serious quality issues with the fit and finish and the car is very noisy from all areas. Have visited the service centre quiet a few times but to n...
Aug 28, 2024 by Abhishek Mishra
Tata Motors - No insurance claim provided Closed
I initiated a claim against the accident which was not provided by the insurer, MAGMA HDI...
Jun 29, 2024 by Mohsin bhat
Tata Motors - Material not delivered Closed
Material send by dealer but not delivered in TML plant Jamshedpur ...
Jun 20, 2024 by bhairu prakash
Tata Motors - Replacement of my new faulty tata nexon amt petrol car Closed
.H(G ,H *K( *G* **.**.****, K *>@, >*! .G > > .K *M* !@** * * .K K G( *G > > (GM*K . @, *G M*K* >*, ?*> * ?*M M*G*( (,* JH**FJ **** *H, K *@&>d >* M*/ *(G G *@, **M$>* ,>& *@ >* > *>*> *?*M . +G* *K />d *@...
Apr 03, 2024 by Rama Kant Ojha
Tata Motors - Faulty Car delivered Closed
Bought a new Tata Punch AMT Car, took delivery on *rd Feb **. From day one car is shuttering and jerking in D and R. clutch plate worn out, driven * days - ** kms. Clutch wear & tear out of warranty goodwill repair done. Why do i accept a faul...
Aug 14, 2023 by M Dsouza