Justdial.com
- Irresponsible customer support and cheated money Open
Selvakumar filed this complaint against Justdial.com on Sep 21, 2022
Resolution Demanded:
Apology
Refund
Replaced
On Feb **** I took * year plan for listing in justdial.com. after few months I was getting many irrelevant and spam calls. So, I called Justdial conveyed my request. Instead solving the issue they simply said I need to upgrade my package to monthly **k+ package to get most relevant and get the leads first. So, on Aug **** last week I called their customer support and told them to stop the service initially they said they had deactivated but they haven't So I called again on Sept *th ****. They said your account is still active so I'll initiate the process to deactivate. After that I got the ECS deactivated message. They said the plan will be active till next *months even it is deactivated. I asked what if I don't pay monthly payments does it have any bounce charges they said there is no bounce charges. But on Sept ** **** they charged *** and Sept ** **** charged *** as bounce penalty. So I called them twice to enquiry but both the time they cut my call in-between and one person spoke very rudely. It clearly shows how justdial is cheating people in the name of business promoting. Most irresponsible customer support I have ever seen.
Are you brand?
Are you Lawyer?
Justdial.com
Nurserylive.com
"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."
Asish Behera
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