Vodafone
- Internet services are not being served properly Closed
Pratham Jain filed this complaint against Vodafone on Oct 15, 2020
Resolution Demanded:
Replaced
I'm a Vodafone user and i had made recharge of Rupees ***/- which provides *** messeages/day,*Gb + *Gb double data/day and unlimited calls with or without roaming.
From *th octomber **** my internet connection is very slow, i need to on/off my aeroplane mode to send whatsapp messeages. On next day i raised a complaint in the company and they said that your issue will resolved till *th October ****,my issue resolved and i got messeage also on *th October **** that your issue has been resolved but at **th octomber the same issue occured in my services,i again filled a complain in the company wnd now they said that your issue will resolve till **th October **** and my issue was solved next day at morning of **th October but i got messeage on ** October that my issue has been resolved and after that Next day at **th October same issue occurred and i made a call to Vodafone company next day means **th October **** at afternoon and they said that there is issue in the vodafone tower and they said that Vodafone tower technical issue will be solved by ** October ****,now minimum *gb is wasted from my services daily and to send messages i need to turn on/off aeroplane mode each and every single time for sending messeages which is affecting my studies too.
Now they are saying that tower's technical issue will be resolved till **th October ****,but i had paid for service in which they refused to extend date of plan as i told that it is very difficult to use network at worst speed.
I want to tell Vodafone that we don't pay for worst speed we pay for *G speed.
I'm also uploading a screen recording of their internet connectivity service and messeages of complaint raises.
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