Airtel Broadband
- Internet service Closed
Mohammad Firoz Khan filed this complaint against Airtel Broadband on Jul 27, 2019
Resolution Demanded:
Damages
I have lodge a complaint on **th July on **.** am, executive told the resolution time around * pm, no technical guy was there for resolution till * pm, I called customer care again, some one from senior executive (Ritik Sharma) told me the new resolution time of Max *.** pm and assure me to get a call back for follow up within half an hour, but call was there, arround * pm a lady called me from ********** to get feedback and told the your issue is resolved marked here. but still internet services are not available. after that i revived a SMS stating your service request no ********* has been assigned to engineer (FR_MOD_Dinesh Raghuvanshi), He will be visiting at your primises between *.** pm - *.** pm on **th july. then I called again on the mobile number of that lady who asked me for feedback, now the number was switched off. I lost almost ***** deal just because of these pathetic service of airtel, I request forum to provide me resolution
Are you brand?
Are you Lawyer?
Airtel Broadband
OntheShop
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Debalina Ghosh
Related Complaints
Airtel Broadband - Broadband Wifi not working since last 1012 days Closed
I am complaining about broadband/wifi service which is not working properly since last **-** days but Airtel is not responding properly. After several escalations on Airtelapp &so much calls with Airtel customer care still problem not resolved....
Jun 13, 2024 by Ritesh Pankaj
Airtel Broadband - Airtel broadband down most of the time Closed
Its been * weeks we are facing frequent interruption on our airtel broadband. Me and my wife are working from home so we mostly rely on wifi but due to the outage our work is getting impacted. I called customer care but no help from them as we...
Jan 06, 2024 by Kritesh Mehra
Airtel Broadband - Not received refund 60 days passed Closed
Ordered for airtel broadband but manager informed service not available in particular area. If service not available why did they get money...? Its been more than * months but still not refunded. Poor response from the installation people. Kind...
Dec 14, 2023 by Aravind Chinraj
Airtel Broadband - Did not get the benefits I was promised Closed
I order airtel broadband connection. Airtel representative came and explain the benefits of broadband plans . So I choose * year plan worth ***** rs. ( I paid in advance )in which I was promised to get ott apps like airtel extreme, Netflix, hot...
Nov 26, 2023 by Gagandeep kaur
Airtel Broadband - Airtel broadband not working Closed
My connection is lost since * days and technician has also visited they denied they can't do anything in this and asked me to close my connection. The same thing they initiated to customer care also still airtel representatives not giving me re...
Oct 06, 2023 by Shubham jain