Amazon
- Intended product not received Open
Deepak Balkrishna Harke filed this complaint against Amazon on Aug 16, 2019
Resolution Demanded:
Apology
Refund
Replaced
Damages
I have ordered Realme Note* Mobile Smartphone through Amazon App on *th Aug **** and payment for the same done on *th Aug through online credit card payment. I received parcel on **th Aug **** through courier. After opening the parcel, I found that box contains * Ghadi detergent cakes, in place of smartphone mobile. This iccident I reported to Amazon customer care on **th Aug and requested to deliver correct product by **th Aug ****. Amazon Customer care promised me that they will revert by **th Aug ****. During this process, my product delivery will get delayed and I will get suffered a lot. Attaching herewith video of product parcel opening and snaps of order details and parcel package details.
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Amazon
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
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