One assist
- Insurance replaced the display with a Duplicate Screen and Back glass Closed
Darshan S K filed this complaint against One assist on Oct 28, 2022
Resolution Demanded:
Refund
Replaced
Damages
I had been paying premium for * years now. My phone Redmi Note * Pro fell on the ground and the screen got chipped in the edge and the back glass broke.
Since i had the insurance i raised a claim. The phone was repaired and sent back to me. To my surprise the front camera Started collecting dust, which does not happen in case of a original screen. And the back glass glue started separating.
I raised a claim regarding the same sand i haven't received any response for the same.
I have proof that the device was repaired at a *rd party vendor and not the Authorised Service Center, They even took pictures on my phone of the shop in which the device was being repaired. Attaching the photos for the reference.
Please note The device was with One Assist when these images were taken.
Are you brand?
Are you Lawyer?
One assist
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
Related Complaints
One assist - Insurance fraud and scam by One Assist Closed
Hello, I bought a Godrej split AC from Sahu Agencies near bhootnath metro station, Lucknow. Along with that AC Sahu agencies sold me an additional three year warranty naming as Sahu care, my brand warranty got expired few days back and when I...
Jun 02, 2024 by ASHUTOSH GUPTA
One assist - Denied to give services Closed
One assist denied to give services. Maine one assist se accidental damge protection plan liya tha smartphone k liye. Mera device **th April **** ko damage ho gaya tha. Maine complain kiya tha **th April **** ko. Lekin one assist repair karne s...
Apr 25, 2024 by Ajeet Kumar
One assist - Led tv screen damage Closed
One assist company se * year ka led tv ka exidental insurance liya he abhi led ko one year bhi nahi hua he or led me exidental damage ho gya he or company ne claim rejected kar diya he ...
Dec 04, 2023 by Sameer ghori
One assist - ONE ASSIST AUTO PAY REFUND Closed
I don't know my auto pay is on and the money automatically deduct from my paytm account please refund this ammount..my number is **********.....
Aug 12, 2023 by Shubham chakraborty
One assist - Not available on given time slot Closed
I have raised today **th april for AC service In between **:** Am to **:** pm today only But i had checked same on after **.** PM in afternoon and found its still pending And shows timing between **:** AM to **:** Am I dnt want it Sim...
Apr 17, 2023 by Sandeep