RBL bank credit card
- Information about insurance plan activated from RBL Bank without my confirmation and Information Open
Amitkumar Kamleshbhai Gandhi filed this complaint against RBL bank credit card on Jun 28, 2021
Resolution Demanded:
Apology
I want information about the insurance plan activated without informing me and my confirmation. I have full rights to know my details please note that.
Below is the conversation details with Nikita from the RBL bank insurance department:
Today (**-**-****), Nikita from the RBL bank insurance department called me and had a discussion regarding this. This number which I got a call from the RBL bank insurance department is ***-********. she did not give me the answers to what I have asked for. She talked so rudely, even gave me unsatisfactory answers. She told me she can't share the details even I have said that you please take my authentication what you need. I am ready to provide all the details but she said no I can't share the information. Also, she said, we are not keeping records of one customer. she behave so rudely to me and finally she had disconnected my call.
I would like to request the team, please go through with the conversation recording and please take the action ASAP and also I want the information about how my insurance plan is activated. If I have given confirmation then provide me the details about the same, when I have given a confirmation with the date and time.
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RBL bank credit card
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