Urban Clap
- I received 1 call from Uc and since my phone was on silent i did not pick up. After that they went a Closed
Gaurav Kariwala filed this complaint against Urban Clap on Aug 13, 2019
Resolution Demanded:
Replaced
I received * call from Urban Clap and since my phone was on silent, i did not pick up. After that they went ahead and cancelled the booking saying we tried contacting you multiple time, are you joking? If a customer is booking something at * pm on the same day, there has to be an emergency. If you are not able to assign someone you should not take the booking at all. Even if you take, instead of cancellation, you should first try to postpone it and then inform the customer before cancellation. Just because you receive a lot of requests and you do not care if * booking has to be cancelled, it does mean you will do it this way. I had similar issues in the past and did not report it assuming that it might be a one of thing.
Are you brand?
Are you Lawyer?
Urban Clap
Happy Easy Go
"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."
Hardik Bhalsod
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