Hyundai india
- Hyundai Service Open
Akeel Bholim filed this complaint against Hyundai india on Nov 10, 2020
Resolution Demanded:
Replaced
I purchased Hyundai Xcent in **** from a dealer in Pune (Sanjay Hyundai), after a few months had a fault with power steering electronic failure at times reached out to Sanjay Hyundai service center and was advised will not face again and same thing occurred again and this time addition with AC (air conditioning) power issue as well and this was also raised with Sanjay Hyundai service center and was advised nothing will happen in future and at times on long drives couple of times AC went off again and was advised from Sanjay Hyundai service center technician that just shut down the engine and start again and that used to work fine. Car was working fine then for all these years with whenever issue came restarted the engine and worked fine.
Now after my warranty has ended during lockdown car was not used for * months and after * months started the car and everything was working fine with no issues for a week and post that one day I just tried to start and realized there is total power failure. So rushed it to BM Mangatram Hyundai service center in Bhuj nearby and then they keep it for a week did not find the cause of the incident so i raised a complaint and then it took them more than a month to figure out the cause and came to me stating that the incident has happened due to moisture and every electronic part will need to be replaced worth an estimate of **k, so i asked them how can moisture cause this much damage wherein i always trusted Hyundai service centers to service and maintain my car and did not hear any solution to the problem raised
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Hyundai india
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Ananya Jindal
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