Goibbo
- Goibibo Not able to use credit shell on Goibibo Open
Mahesh Pochareddy filed this complaint against Goibbo on Feb 14, 2021
Resolution Demanded:
Replaced
I have Goibibo Credit Shell balance available for the for SpiceJet flight booking that got cancelled because of current pandemic. I am trying to use the balance to book new journey following the guidelines provided for new booking. Every time I click on the pay button, it says invalid credit shell. I am not able to book the flight. I tried to contact goibibo customer support via email and contact. I received automated email with the steps to follow in order to use Credit Shell but those steps are outdated and not working at all. Their contact numbers aren't reachable either. I am trying to reach them from whatever means possible but no response.
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