GoAir Airline
- GOAIR not refunding amount for the tickets cancelled at their end Open
Mithilesh Kumar filed this complaint against GoAir Airline on Jul 27, 2020
Resolution Demanded:
Refund
I had booked a ticket from GoAir on *th Jul **** and my PNR E*U***. My traveling dates were * Aug from Ahmedabad to kolkata and returning was on ** aug from kolkata to Ahmedabad.
However the airlines cancelled my ticket and not refunding my money.
Now as per customer care they have converted my tickets to PNR protected under which I can rebook the tickets only once in a year.
However earlier I had booked my tickets under GOFLEXI under which a customer can reschedule the tickets any number of times and also it can be cancelled and a flat cancellation charge of *** is levied.
But they have now converted my tickets into regular tickets and they are not refunding my amount too.
I am helpless .
Please help me as GOAIR is looting customer's hard earned money.
GOAIR has find a way to loot customer. They are booking tickets and then they cancel it and convert it to PNR Protected under which you can rebook only once and if you try to reschedule or rebook second time they will levy charges.
Are you brand?
Are you Lawyer?
GoAir Airline
Maruti Suzuki
"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "
Binoy T
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