GoAir Airline
- GoAir did not allow me to board my flight though I was exactly 25 mins prior at the boarding gate Open
Mohammed Bigodi filed this complaint against GoAir Airline on Dec 02, 2022
Resolution Demanded:
Apology
Refund
Damages
I booked a *.** PM evening flight.
This flight was delayed to *.** PM ( Notice was given ).
I reached airport at *.** PM, Reached gate at * PM…
Still there being sometime , went to loo and around.
Came to gate at exactly at *.**, However this guy kept arguing and did not allow us to board.
on insisting he started to punch boarding pass at *.** pm and after punching said you guys are late we cannot do anything please follow my colleague for next flight.
The colleague said next flight is at *.** and signed for our exit and ask us to go to the counter…
The counter team denied any availability in the *.** PM flight and asked to book next day morning flight and this way we were fooled out of the airport without any assistance .. Just because I reached on time, not even delayed , but on time.
Very rude behaviour from the staff on duty.
Please take this matter seriously.
Loss incurred of Rs. **** for another flight.
This is the customer service you provide?
Are you brand?
Are you Lawyer?
GoAir Airline
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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