Swiggy
- Food order accepted and then cancelled afterwards Open
Amar Bodasingi filed this complaint against Swiggy on Apr 03, 2019
Resolution Demanded:
Apology
Damages
I ordered food (Chicken lollypop Biriyani and chicken fried rice) on swiggy (restaurant - Biriyani Bowl) costs Rs. ***/- at around **:**. Customer care from Swiggy called me and told that order is not there at **:** and told me that the food item is not present so change the order. I told I want the same order and that too in ** minutes. They cancelled my order and generated the refund automatically from their side. I am waiting for my food and because of that, I am unable to complete my job. How they can make a person wait so long for food and at last without any hesitation they cancel the order without my opinion.
Are you brand?
Are you Lawyer?
Swiggy
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
Jyotiranjan Pradhan
Related Complaints
Swiggy - Regarding cancellation charges Closed
I have ordered biryani in swiggy account with order id ***************. Due to my phone is not working at that time I have given another number to delivery partner to reach out to me. But he didn't called to that number and cancelled the order ...
Oct 31, 2024 by Pavani tumu
Swiggy - Swiggy using my email id for someone else order Closed
Hello, I've been receiving invoice emails multiple times from Swiggy for someone else's orders with my account. I had complained to customer service multiple times , still no actions are taken. Iam still not aware how can both accounts h...
Oct 28, 2024 by Akshay Ravindran
Swiggy - Cancellation charges Closed
I am writing to dispute the unfair cancellation fee charged to my account and request a full refund for my order, which was cancelled by the rider without my consent. I placed an order on Swiggy (Order ID: ***************) and paid the tota...
Oct 27, 2024 by Saket Srivastav
Swiggy - ORDER NOT DELIVERED Closed
I placed a prepaid order with Swiggy, which was unjustly canceled by the delivery partner despite my clear instructions. After confirming my address, the delivery partner stalled near my location for ** minutes without further contact, then can...
Oct 27, 2024 by DEV SHARMA
Swiggy - Incomplete order delivered Closed
My order which also had * burgers was not delivered. When raised a complaint with Swiggy, they closed it by saying, you can rate the restaurant. How can they this to customers. Order id : ***************. I do have a video recording ...
Oct 26, 2024 by Namadev Nalawade