Swiggy
- Food delivered was in bad condition Open
Swati singh filed this complaint against Swiggy on Jan 22, 2019
Resolution Demanded:
Refund
I ordered food on **th Jan at *.**pm
After so many follow ups with delivery person and swiggy executives I received my food around **.** pm.
Approx after * hrs.
Thanks condition of food was very bad, boxes were open, seal was not proper, food spillage, in fact food was cold.
So I refused to take the food and ask for my return against it. At that time swiggy executive called us and ask to accept the food and we will refund your money.
After sometime when I asked for refund they said they will provide a coupon of amount *** to me.
Till now I haven't received any coupon and refund and whenever I calling them for my refund status false promises and information is conveyed to me.
I simply want my refund without further delay.
Are you brand?
Are you Lawyer?
Swiggy
HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
Related Complaints
Swiggy - Regarding cancellation charges Closed
I have ordered biryani in swiggy account with order id ***************. Due to my phone is not working at that time I have given another number to delivery partner to reach out to me. But he didn't called to that number and cancelled the order ...
Oct 31, 2024 by Pavani tumu
Swiggy - Swiggy using my email id for someone else order Closed
Hello, I've been receiving invoice emails multiple times from Swiggy for someone else's orders with my account. I had complained to customer service multiple times , still no actions are taken. Iam still not aware how can both accounts h...
Oct 28, 2024 by Akshay Ravindran
Swiggy - Cancellation charges Closed
I am writing to dispute the unfair cancellation fee charged to my account and request a full refund for my order, which was cancelled by the rider without my consent. I placed an order on Swiggy (Order ID: ***************) and paid the tota...
Oct 27, 2024 by Saket Srivastav
Swiggy - ORDER NOT DELIVERED Closed
I placed a prepaid order with Swiggy, which was unjustly canceled by the delivery partner despite my clear instructions. After confirming my address, the delivery partner stalled near my location for ** minutes without further contact, then can...
Oct 27, 2024 by DEV SHARMA
Swiggy - Incomplete order delivered Closed
My order which also had * burgers was not delivered. When raised a complaint with Swiggy, they closed it by saying, you can rate the restaurant. How can they this to customers. Order id : ***************. I do have a video recording ...
Oct 26, 2024 by Namadev Nalawade