Oppo
- Fon catches fire company denying repair Closed
Rajat filed this complaint against Oppo on Oct 10, 2022
Resolution Demanded:
Replaced
Dear Sir,
This is regarding an oppo mobile phone which I have purchased on *.*.**** from Nirmal Trading Pipli, Kurukshetra. It is very sorry state of affairs that , the phone got leaking smoke through it n within seconds it got fire and burnt. There could b a serious accident had the phone been carried by me in my hand. I have lodged the complaint immediately but the service center is denying its replacement. How careless and poor company is this . They are not accepting their product fault , instead of that they are saying it is a physical damage . This poor quality , ridiculous company should be banned in India .These company won't listen until someone got hurt . I would request u to direct the customer care to replace the phone immediately otherwise I will b bound to report the matter to Consumer Court to intervene in the matter.
Regards,.
Rajat
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Oppo
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