Hindware
- Faulty Tankless Toilet Seat Closed
Sharad Bhatnagar filed this complaint against Hindware on Dec 04, 2023
Resolution Demanded:
Apology
Refund
Replaced
Damages
I bought the * hindware tankless toilet seat in the month of October **** but out of these, * item was not operational just after * month of purchase and after lot of follow ups, the problem was fixed but again, during very minimum time span, for something or the others, the toilet seat was not operational.
I was fed up with the product which was not functional at least *-* times till **st March, ****. I told several times that please change this seat because it seems that it had manufacturing defualt but they had refused to replace the item. They had simply changed the part and again fixed.
They had not replaced the said faulty items and due to that Just after the warranty period was over, again the machine had the same problem in the m/o. November **** (**/**/****). I tried the lodge my complaint through whatsapp but not able to get the complaint number. It was happened two times , once on **/**/**** and another on **/**/****.
I personally called the service engg. he asked the money for replacing the spare parts which cost of Rs.*K plus. I told him specifically, but he told that since guarantee period is over, hence, you need to pay the amount.
I don't know that why should I pay for such a faulty material. I procured * units and * are functioning well but only, * item had the problem since beginning. Now there is no say of the customer in the company. I have only option left that I should remove this machine and install the new machine. WHO WILL BEAR THE COST OF SUCH FAULTY MATERIAL??
Are you brand?
Are you Lawyer?
Hindware
Smartbuy
"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "
Vadaria J R
Related Complaints
Hindware - Hindware gyser tank leakage Closed
Gyser is under warranty, complaint about * month back . Tank is leaking and no one bother to repair and is high risk We have * year old kid in house and very dangerous to us so we calling everyday area head but he not listen nor answer. Just...
Mar 31, 2022 by Mahima Mehta
Hindware - Defective water purifier delivered Closed
I brought a hindware calisto water purifier from flipkart.. the product started leaking from *nd day.. I have given complaints on the company's customer care but they're not able to solve the problem or provide me a replacement...
Nov 10, 2019 by KG CHARAN
Hindware - Poor quality of the product and service Open
Hi Team, I have bought the chimney (Lexia **cm)in March-****. It started giving problems as soon it completed *year. Issue *. Glass broke Issue *: mother board replaced We have spent ** thousand so far for repairs. After the minter ...
Aug 28, 2023 by Sudheer
Hindware - Broken washbasins and pots Open
Since taking of possession of flat in **** all the wash basins and pots of all eight flats started getting cracks and getting broken complaint lodged by builder NForce Valencia and flat owners through email and phone calls many many times .P...
Apr 21, 2022 by Richard Mascarenhas
Hindware - The WC is not working properly Model No EBOLO Rimless 02 Nos Defectives piece received Open
The WC - Commod is defective and not working properly. technician visited and initiated Replacement claim for -* Nos . Qc department rejected twice. The problem is exists. Water overflow during each flush and the flush is not ***degree as pe...
Oct 05, 2021 by Uttam PAtel