Lenovo
- Faulty product Open
Aniket Pandey filed this complaint against Lenovo on Jul 19, 2024
Resolution Demanded:
Apology
Refund
Damages
The laptop in question has undergone multiple repair attempts, all of which have failed to resolve the ongoing issues. The specific problems include:
- Persistent hardware malfunctions despite multiple onsite repairs.
- Continuous failure of key components even after replacements.
- Recurrent software crashes and system instability post-repair.
- Repeated delays and inefficiencies in service delivery, as evidenced by numerous repair tickets (e.g., Ticket **********, **********, **********, and others).
Given these unresolved and recurring issues, it is clear that the laptop is beyond repair and does not meet the standards of reliable consumer goods. Therefore, I request immediate replacement or a full refund as per consumer protection laws.
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Lenovo
Paio Accessories
"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."
Nisha Bedi
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