Airtel
- False promises regarding rs 345 plan Open
Kumar Gaurav Mishra filed this complaint against Airtel on May 05, 2017
Resolution Demanded:
Apology
Refund
Replaced
Damages
On * April **** I recharged my mobile no ********** with rs *** and tried to pay the money via paytm. Due to some rush issues the payment wasnt successful and so I did it again. After some time both my payments were successful and I even got the message.
Just after that I called *** and talked to the customer care executive to which he said that since I have recharged twice the validity will be of ** days instead of ** days. On ** April my internet services were stopped and the customer care executives have already blocked my no. I tried calling them for the entire day but all in vain. Its still blocked I talked to them by one of friends phone on ** april and the *** senior care officer told me that my internet services will resume after ** mid night but nothing happened. Next day I again called him and to which he said that he hasnt said anything like that and was completely contradicting his previous promise and then he disconnected my call.
*** is not a small amount. Kindly look into the matter.
Are you brand?
Are you Lawyer?
Airtel
NoBroker
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
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