First Cry
- Fake reason for non delivery Closed
Nasema filed this complaint against First Cry on Oct 29, 2019
Resolution Demanded:
Replaced
I have placed order on **th October **** at first cry app, paid online,shipment Id ************* from order number *******SX********.
The product was supposed to be delivered on **.**.****..I have got notification from their courier partner xpressbees like the product is out for delivery, delivery person name sathwick along with his contact number, I was waiting for the whole day for delivery but it was not delivered.
When I tried to track the shipment from xpressbees tracking status it showed that the product could not delivered as the residents closed,when I contacted the delivery person over phone he said his number was wrongly sent to me..I immediately raised a issue in first cry for fake reason given for non delivery.. I have also got reply email from customer care stating that they will resolve this within ** hours..
But even after making too many calls to customer care service, after sending emails nothing happened..
Till this day I didn't receive my product..
I don't know what is really happening.. Who is responsible for this problem..
That was a manual push car for my baby.. I'm eagerly waiting for the product for the last nine days.. Every day ending with the same status.. If I cancel the product, they will deduct some money and credit the balance.. I don't want to loss any amount when it is not my fault.
Are you brand?
Are you Lawyer?
First Cry
Travolook
"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."
Sainathan G Iyer
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