Justdial Ltd
- Fake Leads Closed
Anil Ghadigaonkar filed this complaint against Justdial Ltd on Apr 04, 2021
Resolution Demanded:
Refund
I had bought Lead program from justdial with **k for my business ** Suvidha Kendra. The plan explained to me was I will be getting contact details of person who is in requirements of my services and just dial will be charging me for every relevant lead ** rupees, that will be subtracted from my **k balance.
Since last two months I am getting daily **-** leads but all are fake and job leads. When I contacted justdial, executive asked me to mark lead as irrelevant lead so I will be getting refund of the money to my balance.. since then I must mark leads irrelevant within ** hours in to there app other wise will not be getting refund of the money.. (Ther are taking advantage of the negligence and busyness) Now since last * Days they have removed the option to mark leads as irrelevant and daily I am getting ** irrelevant leads which cost me *** a day. I contacted justdial for this on first day when I was unable to mark leads as irrelevant. There reply was the server is down and executive will call me back. I never received call back from the team. Since then I call them several times but getting similar answer that cansern team or server is not available will call you back. I request them until the server or team is available stop my lead program they accept my request but still I am getting leads and the money is dedicated every day.
Firstly I have Wested my money and then wested time calling irrelevant leads and now westing time to call justdial for getting this correct.. west of everything..Time.Money and energy..
Are you brand?
Are you Lawyer?
Justdial Ltd
Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
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