Vodafone
- Excessive Billing of Postpaid Open
Neelanjan Dev Bharadwaj filed this complaint against Vodafone on Mar 18, 2017
Resolution Demanded:
Apology
Refund
Replaced
I had a travel to Germany from **/*/** to */*/**
On **/*/** I activated the International Roaming on my postpaid Vodafone no ********** for a period of * days from */* to */*. Enclosed snapshot of plan and confirmation message recd from Vodafone. I paid **** R for the same (which I assumed would be charged in my bill , being a postpaid customer).
I left India on **/* - Working fine
Reached Paris **/* - Internet working fine. From **/* night when I reached Germany, intermittent signal and from midnight no signal. My workplace was ** kms from the hotel where I was staying and I was talking to my family once every night using whatsapp call feature while connecting to hotel wifi.
When I came back to Mumbai and checked at the store, they coolly tell me I have to pay Rs *****/-. If this is true, then the whole concept of international roaming becomes a farce. This is simply unacceptable. I have been writing since last * weeks to Vodafone - but response is we have sent a request for waiver and it is rejected. Need help to resolve, and may I make it sure that I will not accept that this amount is payable as signal did not pickup at all and you cannot use so much data in such a short time
Are you brand?
Are you Lawyer?
Vodafone
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
Related Complaints
Vodafone - Recharge Not Activate Closed
I recharge with a pack of ** Rs. today! I have Reacharge successful receipt! But the service didn't activated......
Apr 17, 2024 by Bhagyashri khawadkar
Vodafone - Roaming Package Service Not Recieved Closed
I bought an international roaming pack from Vodafone at the cost of Rs. *** on March ** ****. (Transaction ID: ONR****************) This was bought specifically for my travel to Thailand. When I landed in Thailand, I didn't receive any network...
Mar 24, 2024 by Pratham Padav
Vodafone - Wrong number recharge please refund my money Closed
Wrong number recharge please refund my money From Sahilj****@okicici UPI translation ID ************ Google transection ID CiCAgoCTnoeUSQ Intermediary ID HGA*PO*C************ Approval reference no. ONR**************** MOBILE NUMBER ...
Jun 19, 2023 by Sahil parmar
Vodafone - Unable to use Internet or call Closed
I'm been using Vodafone, it is pathetic once in a day like * hour or * hour network will not work , signals is completely blank. I have reported * incidents it is impacting my WFH ...
Jun 02, 2023 by Balachandra S
Vodafone - Harassment Closed
Discarded one number ********** from the family plan number (**********) with out any reason/ request, although I am paying post paid bill in huge amount every month. Thanks and Regards Sanjukta Dhar ********** ...
Apr 17, 2023 by Sanjukta Dhar