Dream 11
- Error at the time of login Open
Shivraj Kothane filed this complaint against Dream 11 on Apr 08, 2019
Resolution Demanded:
Apology
Refund
Replaced
Damages
I from Pune. On date **rd March ****, I was joined a number of leagues which is ***** Rs plus near about. On that day dream** added a new feature of OTP. I am playing from last * years. I followed a regular routine like join leagues before * to ** hour of match start. My registered mobile number is not available right now so requested number of time for updates my new number but there were no options to change verified number. So I was going with a regular basis login. On that day dream** added OTP login due to this I was unable to log in because I don't have that mobile number which is verified with dream**. I sent email, tweets on tweeter to reset my mobile number but I got a response after ** hours. It means time out for that match was closed and the winner also declared. I requested a number of times to contact dream ** but there is no telephone number available also they are entertaining with me to fill form submit your query. I was given all detailed on email, tweeter also on the request form. Still, they not giving any serious response. I need support for refund my joined league because they are not giving me any change feature notifications. I requested a number of times for talk to me on the phone but they respond we don't have any telephone service.
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Dream 11
Mpokket App
"My complaint is resolved.Thank you voxya team from saving me from mental trauma... kudos."
Monika P
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