ZestMoney
- ECS charges imposed even after paying before the due date It happened to me four or five times Closed
VENKATA PAVAN KUMAR REDDY YERRAGUDI filed this complaint against ZestMoney on Mar 16, 2021
Resolution Demanded:
Refund
Damages
I took loan from zestmoney, every month I am paying EMIs but some times they are charging ECS/ NACH mandate failure charges even though inlaid the amount earlier than the due date. I tried to reach out to customer care, their response is very poor and saying that it's your home bank debiting the charges, I reached out to my bank persons as it is happening frequently, bank persons told that we are not responsible for the charges imposed and it's the loan provider who is completely responsible for the charges imposed. Zest money people suggest to keep the amount for auto debit, if we keep the amount for auto debit, they are double debited from my account.
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ZestMoney
Travolook
"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."
Santosh Dash
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