Byju's Ed-tech company
- E learning platform payment refund Open
Rakesh Choudhary filed this complaint against Byju's Ed-tech company on Sep 03, 2022
Resolution Demanded:
Refund
Damages
Online classes not started for next academic session. When reached with support team they are having different different opinions like your package is not for online classes pay more credits and get it. Online classes not applicable in junior classes whereas child took classes of *nd grade even. SD card received through courier is not functioning. Response of support team is very bad and not fruitful even after many complaints in four months time period. I want refund of amount paid and to cancel my ECS of EMI agreement.
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Byju's Ed-tech company
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"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
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