zomato food app
- Didnot get my refund Open
loknah saha filed this complaint against zomato food app on Jun 13, 2019
Resolution Demanded:
Apology
Refund
I am writing this for the simplest reason i had ordered for dinner on June *th, ****
from Megabite at night, but when the order came one item was missing in that and it was too late to order the same one more time i contacted the zomato customer care and got the reply that they are going to refund me the amount to my zomato account as a zomato credit. My point is i paid as a prepaid amount from my Paytm account not from my zomato credit then why are you going to give me refund in the zomato credit mode in a way u are basically forcing me to use zomato application then which i mentioned also still nothing from the zomato customer care end.
i don't want zomato credit i want the refund the same way i paid, through Paytm so that i can use my money to order from my choice of application!!!
i am sharing the screenshot of the conversation i had with the customer service executive in zomato application
today is **th June almost * days from the order date and *th day from the day i mailed zomato, still, i haven't received any kind of reply from then nor any kind of refund for that amount from them.
Are you brand?
Are you Lawyer?
zomato food app
Xiaomi Mobiles
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish
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