Travolook (Www.travolook.in)
- Did not get refund amount Open
Ketul patel filed this complaint against Travolook (Www.travolook.in) on Jan 05, 2023
Resolution Demanded:
Refund
This is regarding the Not getting the refund amount from Travolook.
I have visited Travolook website for Air Ticket booking on **th Jul ****. Based on the availability of ticket, I have booked the ticket for Ahmedabad to Bangalore for **th Aug ****. For booking purpose, I have paid INR ***** through my credit card (Refer Doc#*).
Immediately after booking I have received an email saying - Your Booking is In-Progress with booking reference number : REF*********. (Refer Doc#*)
But after an hour I have received one more email saying - Your Booking is Cancelled with travolook.in :REF********* Your booking is Cancelled due to fare expiration. Please contact our customer support at ****-***-**** or send us an email at support@travolook.in and one of our travel expert will be pleased to assist you. (Refer Doc#*).
Though my ticket was not booked and confirmed, they process the payment. For refund, I have taken multiple follow-up through email and telephone, but every time I am getting an answer that your payment will be processed in *-** days. It is already ** days over and still Travolook is not giving my refund amount.
Please help me to get the refund amount.
Also, please impose penalty to Travolook for holding money un- ethically, and to avoid such fraud with other customer.
I have visited Travolook website for Air Ticket booking on **th Jul ****. Based on the availability of ticket, I have booked the ticket for Ahmedabad to Bangalore for **th Aug ****. For booking purpose, I have paid INR ***** through my credit card. Immediately after booking I have received an email saying - Your Booking is In-Progress with booking reference number : REF*********. But after an hour I have received one more email saying - Your Booking is Cancelled with travolook.in :REF********* Your booking is Cancelled due to fare expiration. and They mentioned that " In Such unlikely event, if your tickets cannot be processed for any reason you will be notified via email or by telephone and your payment will NOT be processed". Though my ticket was not booked , they process the payment. For refund, I have taken multiple follow-up through email and telephone, but even after ** days over, My refund not processed.
Are you brand?
Are you Lawyer?
Travolook (Www.travolook.in)
Amazon
"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."
Prince Kumar
Related Complaints
Travolook (Www.travolook.in) - Amount stuck in travolook wallet Closed
I was book a flight ticket those tucket were canceled by company and then those amount are refund in wallet of travolook after few months. Amount are stuck in wallet ...
May 06, 2024 by Naman singla
Travolook (Www.travolook.in) - Ticket cancel refund not done Closed
I have booked ticket from (www.travolook.in). Thay have received my booking then cancel but refund is not done last ** month. This is scam website. Don't deal with this website....
Feb 21, 2023 by Supra kanta kar
Travolook (Www.travolook.in) - Travolook not refunding money Closed
I tried to book a flight ticket from Darbhanga (DBR) to Delhi (DEL) on dated **Feb'**, through the website of Travolook. i.e, www.travolook.in. I got a mail that my booking is "In Progress" with booking reference no. REF*********, and the amou...
Jan 07, 2023 by Ankit Kumar
Travolook (Www.travolook.in) - Refund issue Closed
I had booked a flight ticket on *rd of June **** from Travolook. The ticket got cancelled from their end and I've been chasing them ever since. Every time I call them, they tell me it's gonna take another * working days....
Jan 04, 2023 by Kandarp Sharma
Travolook (Www.travolook.in) - REFUND NOT ISSSUE Closed
We had made the ticket but after booking the ticket it took ** mins then after that mail came that your ticket is canceled : you will get refund Told after * week that ** days have passed for refund but still not received...
Dec 08, 2022 by ROSHAN KUMAR