Fire boltt
- Delivered a faulty device refusing to take it return Closed
Basavaraj S filed this complaint against Fire boltt on Sep 12, 2023
Resolution Demanded:
Replaced
I have ordered a watch (Luxe variant - Visionary Ultra, silver) from Fire Boltt company website on *th Sept, It got delivered on the *th sep. I have started using it on *th, after battery recharge as per the guide. Within a hour of usage, suddenly it got off automatically & it never started again. Checked with different chargers but device is found to be dead.
Suddenly I informed company via email, raised ticket.
They are not ready for replacement/return & refund. As per their website return policy applicable within *-** days but they are not ready & not responding.
I have several mails & call list, & ticket number which was raised for the same with all the invoice, product image etc.
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1 Supporters
Fire boltt
Udaan
"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "
Adil Khan
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