Delhivery
- Delay in the delivery of the package Closed
Ashish Verma filed this complaint against Delhivery on Oct 21, 2024
Resolution Demanded:
Refund
I am writing to raise a formal complaint regarding an unprecedented delay with my shipment, AWB Number *************. The courier was booked from Mumbai to Kanpur on **th October via the Delhivery App, with the pickup occurring on **th October. The initial delivery estimate was for **th October, but as of **st October, I have still not received the package.
Despite several follow-ups through your customer service channels, there has been no satisfactory resolution. Below is the sequence of events so far:
I was informed the package had arrived at the Kanpur facility but later told it was in the Pune facility center.
On **th October, I was told the package had reached the Kanpur facility again. However, the app continues to display "Arriving Today," and the estimated delivery keeps getting pushed to the next day.
Each time I request an update, I am given generic responses stating the package will arrive within **-** hours. This cycle has repeated for over ** days, causing immense frustration.
Please treat this as an urgent matter and prioritize the delivery of my package without further delay.
Shipment Details:
AWB Number: *************
Source: Mumbai
Destination: Kanpur
I request immediate action to ensure the package is delivered without any further excuses.
Are you brand?
Are you Lawyer?
Delhivery
OYO
"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."
Roshin A Rahman
Related Complaints
Delhivery - Package is missing Closed
My package is picked up but not delivered yet. It is missing from the Dhanbad warehouse. No one is taking responsibility of it. I want a severe action against this. ...
Oct 24, 2024 by Pulkit agrawal
Delhivery - Package delayed even after being at the closest facility to Destination Closed
I have bought a Keyboard from Kreotech B*C and they use Delhivery for their shipping, which I was not aware of before making the purchase. After it shipped, and it left the Bangalore facility to reach Hoskote facility of Delhivery, it was nearl...
Oct 11, 2024 by Soumalya Pramanik
Delhivery - I paid for weight and they sent me a parcel with wrong item Closed
I buy a laptop and paid for a delhivery delivery fees *** rs for *kg weight but I recieved a parcel of ***gm and now they didn't answer any queries they don't have customer support and not providing me a weight slip for my parcel...
Oct 01, 2024 by Abhishek agrawal
Delhivery - Package not recieved Closed
Delhivery company never delivered products on time the courier has to be delivered on *th aug but they didn't give any update yet regarding delivery ...
Aug 04, 2024 by Shanmukh
Delhivery - Delhivery delivers a fake product Closed
We usually order products from Amazon, Flipkart, Meesho and Myntra, however yesterday we received a call from Delhivery agent saying we have a package to be delivery for which I was not sure where is the parcel coming from which website, anyway...
Jul 11, 2024 by Mohan Dama