Bharti Airtel
- Delay in service Open
Shivam Singh filed this complaint against Bharti Airtel on Sep 07, 2021
Resolution Demanded:
Refund
Replaced
Damages
bought airtel xstream fiber connection. on **th August **** after ** days Internet stopped working so I raised complaint on *th September expected time for resolution was *th September **;** am ....but no one came to fix it and no one contacted me so I called their costumer service
they told me to wait for * hrs and said their team will contact me....after * hrs no one contacted from their team I called again and again ....called them more than ** time and every customer executive keep repeating the same thing "we have highlighted and escalated your complaint wait for next * hours our team will contact you" but I didn't get any tcalls from their side....every time I call they put my call on hold for more than ** minutes and their local executives are not answering my calls either ....at *:** pm I called them again now they are telling me that I have to wait till tomorrow ....I've contacted them on twitter but still no response....before taking connection they promised me that any grievances will be solved within **hrs ...please help me my studies depend on it
Are you brand?
Are you Lawyer?
Bharti Airtel
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
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