Realme
- Defective mobile delivered by Flipkart Open
BIRENDRA MONDAL filed this complaint against Realme on Aug 12, 2020
Resolution Demanded:
Refund
Replaced
On **th August I ordered a mobile phone from Flipkart and they sent it to me on *rd September. On opening the package I found that the mobile was defective. Everything was ok but it was not turning on. So I immediately placed a replacement order of the same. On the same day they called me assured me over phone that it will be replaced. I checked my order section in Flipkart and found on *th September technician would visit me and it would be replaced by **th September. But on due date no one came to take the defective Phone back. and they cancelled my replacement order. Then I again placed replacement order but again they cancelled my order. Now they have withdrawn the replacement option. I have lost faith in Flipkart. Flipkart being an indian company it was always given priority but they have disappointed me. I have never thought such a huge company like Flipkart will do like this.
Are you brand?
Are you Lawyer?
Realme
NoBroker
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
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