BSNL Broadband
- Defaulter notice for the service which i dont get Closed
TAUFIK JAMAN CHOWDHURY filed this complaint against BSNL Broadband on Mar 22, 2020
Resolution Demanded:
Damages
I , Taufik Jaman Chowdhury wish to inform you that i got Defaulter notice *-**JF*-**** DATED **-**-**** ( a/c no ********** , customer id no **********) from BSNL . The whole matter occurred because of lower division staff of Bolpur Telecom circle( Dist.- SURI , WEST BENGAL) . Last few month of this connection I suffered very much interruption in connection and very poor service . This time online complaint lodge practically useless in my locality and I have to call and pay personally to the service man .Remain disconnected for long time I decided to discontinue this service and went to office with application for disconnection . But surprisingly they asked me to surrender receiver and wire between telephone poll and receiver . As result I can't submit the application also think that probably the connection disconnected if I don't pay the , and due will be adjusted with security deposit .After that I don't use this service practically (it was unusable this time due to cable fault and i also detached the cable ).
If you think I lied, you can check my data use( if BSNL SHOW THE RECORD ) . you found total zero data use for almost * months( totally disconnected) and before that very low data use for almost * months ( very much interruption ). Actual thing is that I pay more than use of service .
MY SPECIFIC POINT IS
*. WHY THERE WAS NO DISCONNECTION REQUEST THROUGH ONLINE ?
*. WHY SERVICE WERE NOT DISCONEECTED AFTER * OR * MONTHS NON BILL PAYMENTS .
*. WHY THEY CHARGED FOR THOSE DAYS WHEN SERVICE WAS STOPPED ?
I will be glad to you if you consider my statement .
MOBILE **********
EMAIL taufikjchowdhury@gmail.com
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BSNL Broadband
Yatra
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
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