Professional Couriers
- Courier was not delivered to the address Open
Prashanth Kumar Duvva filed this complaint against Professional Couriers on Mar 28, 2024
Resolution Demanded:
Apology
NSDL e-Gov sent me PRAN CARD through Professional Couriers. Instead of contacting me over the phone and delivering the courier to my address, they returned it to NSDL e-Gov saying that party not found.
NSDL e-Gov again sent the courier back to Professional Couriers and asked them to contact the recipient over the phone for delivering the courier on urgent basis.
A delivery person from Professional Couriers contacted me and asked me to come to their office to collect the courier, instead of delivering it to my address. Upon enquiring about why they are not delivering the courier to my address, they responded very rudely saying that, they don't provide service in my area.
I did not have any other option than personally going to their office to collect the courier.
Here I would like highlight one thing that, I do not live in a remote village, I live in Hastinapuram, which very close to LB Nagar (Just *.* kms away from Hastinapuram) in Hyderabad.
I also read a lot of negative reviews about Professional Couriers in Google saying that, either they are returning the couriers to source saying that party not found or asking the recipients to come to their office to collect the courier.
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Professional Couriers
Royals Moonlight Resort
"I have received my refund today, bringing closure to the scam case I was fighting. Thank you for your tireless efforts, expertise, and unwavering commitment to consumer rights."
Archana R
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